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FAQ

Contact Me

Frequently Asked Questions?
  • 1. How soon do I need to book?
    We take last minute reservations but to guarantee a day and time the more notice the better.
  • 2. What the 3 Hours Minimum Means?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.The 3 hour minimum means that if we finish the job in 2 hours we will charge you for the hours.
  • 3. What does your service include?
    Include the Movers, truck, moving blankets, Wardroboxes, dollies & Tools.
  • 4. What areas do you service?
    We service all San Francisco Bay Area.
  • 5. Do you work on weekends and/or holidays?
    Yes, we work on weekends and holidays. We only closed on July 4, December 25 and January 1
  • 6. Will you show up on time?
    Yes. We take pride in our punctuality. For morning appointments, our movers will definitely be arriving on time. However, for afternoon appointments, our movers may be running earlier or later than the scheduled time. We'd be greatly appreciated if you can allow us a two hour time window for arrival.
  • 7. My belongings obviously mean a lot to me. How can I trust you with them?
    Our crew chiefs have a minimum of 5 years of experience in the moving business. We're also licensed and insured.
  • 8. Are there any additional fees?
    As long as the job is within the 10 Miles limits there are no additional fees. Any job outside of the 10 Miles may subject to a Double Drive Time, ask for more details.
  • 9. Is there anything that we do not move?
    We move almost everything, but there are a few items we cannot transport for safety and legal reasons. These include: pets, weapons, medications, jewelry, coins, hazardous materials (e.g., flammable liquids, explosives, compressed gases, corrosive chemicals, ammunition), cleaning supplies, pool chemicals, pesticides, and perishable food items. To ensure a smooth and stress-free move, please plan to transport these items yourself. Additionally, avoid using plastic bags—pack your belongings securely in boxes. Thank you for helping us make your move as seamless as possible!
  • 10. What about tipping?
    As you plan your budget, we kindly suggest considering a gratuity for our hardworking movers. While tipping is entirely optional, many of our customers choose to show their appreciation with a tip, typically ranging from 18% to 25% of the total. Your generosity not only acknowledges their effort but also means so much to our team.
  • 11. Can we make multiple stops?
    Yes, if you'd like us to stop at a storage unit or drop off a couch at your friend's, we're happy to oblige.
  • 12. What is "double drive time?
    In California, all fully licence & insured moving company are required by the P.U.C regulation to charge double drive time. Double drive time means we don't charge you for the time it takes us to get to your origin and we also don't charge you for the time it takes us to get back to our branch at the end of the day. Instead, to pay us for this time, we double the time in the middle. Get it? It's weird, but it's the law. Nevada and Washington State both require that we charge "portal to portal" meaning from the moment we leave our branch until we get back.
  • 13. How big are the trucks?
    Most of our trucks are 26x7x7 foot straight trucks called "bobtails. We also have 20 ft trucks. We'll bring enough trucks to get your move done right. Please make sure that there is a place for us to park the moving truck.
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Business Hours:
8:00 AM - 9:00 PM.
Get In Touch

415-999-1212

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